Megha

Hi! Welcome to my portfolio🙋‍♀️

My name is Megha Gupta. I have 8 years of experience in different roles spanning from Customer services to Operations analyst and now Vendor business consultant. One thing that has been common across all my roles is that I solve problems for my customers.

"Customer first" approach combined with empathy and intuition has been my way of "work-life". So here I am, documenting my contributions and ideas to improve the products we use 🙂

🏅Case Study Competition-PM School

1) Launching Decathlon Rentals- Secured 8th position out of 22 participants

Problem Statement Overview

The business wants to venture into renting out sports equipment at reasonable subscriptions to compete with renting companies.

Decathlon Rentals.pdf

3541.3KB

Decathlon certificate.pdf

85.5KB

2) Improving BluSmart Customer Acquisition-Secured 8th position out of 27 participants

Problem Statement Overview

The company wants to introduce features which will make users choose BluSmart over Ola, Uber and therefore improve customer acquisition.

BluSmart User Acquisition.pdf

4770.6KB

BluSmart certificate.pdf

86.9KB

🧠Independent Case Studies

1) Improving LinkedIn Messaging-A problem I faced while connecting with people on the platform.

Problem Statement Overview

This case study presents an approach of how we can improve messaging feature so that people could connect here instead of using other platforms like Zoom, teams etc.

LinkedIn Messaging.pdf

1566.2KB

📌Contact

I enjoying writing on LinkedIn about new feature/product launches, business and technology. You can find my articles here 👇

www.linkedin.com

https://www.linkedin.com/in/megha-gupta-2593a1b2/

If you wish to reach out to me, you can connect with me on LinkedIn or email me at gupta.megha.2509@gmail.com 😊